DRAFT - needs legal review (Nigeria FCCPA 2018; Ghana Electronic Transactions Act 2008 ss.48–50 cancellation and refund duties [VERIFY]; local rules in SL, GM, LR).
Refund policy
This beta is free and takes no payments. When paid plans launch, these terms will apply:
- First purchase: full refund if requested within 7 days and you have used fewer than [N] practice sessions or [N] AI-marked answers.
- Duplicate or failed payments: always refunded in full, with no questions asked.
- Auto-renewing plans: cancel at any time in Settings, in one step. The plan runs until the end of the period you paid for.
- Prices are shown in local currency (NGN, GHS, SLE, GMD, LRD/USD), with VAT shown as each country requires. [Ghana: prices shown exclusive of VAT under RTVAT; VERIFY]
- How to ask: [support WhatsApp number / email]. We reply within [3] working days and refund to the original payment method (card, bank or mobile money) within [10] working days.
- Referral rewards and free extra mocks have no cash value and cannot be refunded or exchanged.
- Nothing in this policy limits your statutory rights.
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